Building Respectful Workplaces through Conflict Management
Healy CMS understands conflict
Debra Healy, MS is an experienced paralegal, mediator, trainer, and facilitator
Healy CMS understands workplace conflict
Conflict is simply the time and space where differences meet.
Differences are often instinctively perceived as potential threats -
even when no actual threat exists.
When this happens, differences may become disputes. Ignored and left untended, disputes sit on on the back burner, simmering, while productivity and morale decrease. Factions may begin to form and heels dig in. Fuses become shorter, workflows are disrupted as productivity continues to decrease.
Healy CMS provides Workplace Conflict Consulting, Conflict Management Training, and professional mediation services help parties address and resolve disputes.
Healy CMS understands workplace conflict
Debra Healy, MS is an experienced paralegal, mediator, trainer, and facilitator
Healy CMS understands workplace conflict
Differing personalities, perspectives, ideas, beliefs, and values in the workplace can be the catalyst for creativity.
Yet, when mismanaged, these differences can become a significant source of negative tension, frustration, and anxiety among co-workers.
According to a study commissioned by CPP Inc., publishers of the Myers-Briggs Assessment and the Thomas-Kilmann Conflict Mode Instrument, “U.S. employees spend 2.8 hours per week involved with conflict, which amounts to approximately $359 billion in paid hours (based on an average hourly earnings of $17.95), or the equivalent of 385 million working days. For the purposes of the study, the authors defined conflict as: ‘any workplace disagreement that disrupts the flow of work.’”[1] Other costs associated with workplace conflict include: low morale, absenteeism, employee turnover, damaged team dynamics, reduced creativity and innovation, legal expenses, and possible reputational damage.
Named Among 2018 Top Conflict Management Experts to Follow on LinkedIn
Debra Healy, MS is an experienced paralegal, mediator, trainer, and facilitator
Debra Healy, MS is an experienced paralegal, mediator, trainer, and facilitator
Debra Healy, MS is an experienced paralegal, mediator, trainer, and facilitator
Debra Healy has a bachelor's in Legal Studies and twenty years of experience an employment law paralegal. She also has a master's degree in Conflict Analysis/Dispute Resolution and has studied Organizational Leadership and Development at the
doctoral level.
Debra applys her unique combination of education and experience as an employment law paralegal, mediator, trainer, and facilitator to help you navigate the nuances of workplace conflict to increase employee productivity, efficiency, profit, and employee morale.
Please contact Healy CMS for a free consultation.