Resolving Costly Workplace Conflict
Healy CMS understands conflict
Debra Healy, MS is an experienced paralegal, mediator, trainer, and facilitator
Healy CMS understands workplace conflict
Conflict is simply the time and space where differences meet. Differences, however, are often immediately perceived as potential threats to our interests - even when no threat actually exists.
Healy CMS understands workplace conflict
Debra Healy, MS is an experienced paralegal, mediator, trainer, and facilitator
Healy CMS understands workplace conflict
Differing personalities, perspectives, ideas, beliefs, and values in the workplace can be the catalyst for creativity.
Yet, when mismanaged, these differences can become a significant source of negative tension, frustration, and anxiety among co-workers.
According to a study commissioned by CPP Inc., publishers of the Myers-Briggs Assessment and the Thomas-Kilmann Conflict Mode Instrument, “U.S. employees spend 2.8 hours per week involved with conflict, which amounts to approximately $359 billion in paid hours (based on an average hourly earnings of $17.95), or the equivalent of 385 million working days. For the purposes of the study, the authors defined conflict as: ‘any workplace disagreement that disrupts the flow of work.’”[1] Other costs associated with workplace conflict include: low morale, absenteeism, employee turnover, damaged team dynamics, reduced creativity and innovation, legal expenses, and possible reputational damage.
2018 Top Conflict Management Experts to Follow on LinkedIn
Debra Healy, MS is an experienced paralegal, mediator, trainer, and facilitator
Debra Healy, MS is an experienced paralegal, mediator, trainer, and facilitator
Debra Healy, MS is an experienced paralegal, mediator, trainer, and facilitator
Debra has a bachelor's in legal studies and a solid background as a paralegal in the area of employment law. She also has a master's in Conflict Analysis/Dispute Resolution and has studied Organizational Leadership at the doctoral level.
Debra's combination of education and experience as an employment law paralegal, mediator, trainer, and facilitator means that she has the background and experience to help you navigate the nuances of workplace conflict to increase employee productivity, efficiency, profit, and employee morale.
Contact Healy CMS for a free consultation. I look forward to hearing from you!